Privacy Policy

Last updated: May 11, 2026

Silvia Fontana ("we", "us", or "our") operates silviafontana.com. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the GDPR (EU), PIPEDA (Canada), and U.S. State Privacy Laws (including CCPA/CPRA).

2. Information We Collect

We collect only the minimum information necessary to provide our professional services:

• Voluntary Information: Name and email address provided through contact forms or newsletter signups.
• Professional Data: Information shared in the context of bookkeeping, business consulting, or translation inquiries.
• Technical Data: Browser type, approximate location (country/region), and site usage patterns collected via standard server logs or analytics.

3. Legal Basis for Processing (GDPR)

For users in the EU/EEA, we process data based on:

• Consent: When you voluntarily submit your details.
• Contract: To fulfill requests for bookkeeping or translation services.
• Legitimate Interests: To maintain and secure our website.

4. International Data Transfers

As we are based in Ontario, Canada, your data will be processed outside the EU/EEA. Canada is recognized by the European Commission as providing adequate protection. For transfers to other regions (like the US for hosting), we rely on Standard Contractual Clauses (SCCs) to ensure your privacy rights remain protected.

5. Your Rights by Region

Canada (PIPEDA & Provincial Laws)

You have the right to access your personal information, challenge its accuracy, and withdraw consent at any time. You may also contact the Office of the Privacy Commissioner of Canada.

United States (CCPA/CPRA & Other State Laws)

Residents of California, Virginia, Colorado, and other states have the right to know what data is collected and request its deletion. We do not sell or share your personal information for cross-context behavioral advertising.

European Union (GDPR)

You have the right to data portability, the right to object to processing, and the right to lodge a complaint with your local Data Protection Authority.

6. Data Retention & Security

We retain professional data only as long as required by Canadian tax laws (e.g., for bookkeeping records) or until you request deletion. We implement rigorous technical measures to prevent unauthorized access, though no internet transmission is 100% secure.

7. Children's Privacy

Our services are directed to business professionals. We do not knowingly collect information from individuals under the age of 13 (or 16 in the EU). If we discover such data, it will be deleted immediately.

8. Contact Us

To exercise any of your rights or ask questions about this policy, please reach out directly to: silviafontana@silviafontana.com.